Dipfinding — Support

Need help? We're quick to respond.

Frequently asked

What is Dipfinding? Dipfinding watches the US stock market and sends you a real-time alert the moment a stock makes a big move — a ~30% spike or dip, or a momentum breakout on heavy volume — across OTC, NASDAQ, and NYSE.

Is Dipfinding financial advice? No. Dipfinding is a market-information and alert tool only. Always do your own research before making any trading decision.

How do the memberships work?

Free — the General and Momentum channels, on a 15-minute delay. Notifications are capped at roughly one every 15 minutes (the biggest move waiting) — everything else still appears in your feed.
Basic ($19.99/mo) — every alert in real time with no delay, the Big Spike and Big Drop channels, and uncapped notifications.
Pro ($29.99/mo, or $249.99/yr) — everything in Basic, plus custom alert channels: tune any of ours (move size, liquidity floor, share price) or build up to 5 of your own.

All paid plans start with a free 14-day trial.

How do I turn on notifications? Open the app → Channels tab → enable notifications (sign-in required), then pick the channels you want pushed to your device.

How do I manage or cancel my subscription? On iPhone: Settings → your name → Subscriptions → Dipfinding. On the web: your account billing portal. Cancelling stops the next renewal; you keep access until the current period ends.

I paid but don't see my membership. Open the app → Account tab → try "Restore purchases" on the paywall. If it still doesn't show, email us with the email on your account.

Delete my account / data? Email support@dipfinding.com and we'll remove your account and associated data.

Dipfinding · support@dipfinding.com