Delete your Dipfinding account
How to delete your Dipfinding account and the data that goes with it. This covers the Dipfinding app
on iPhone and Android and the website at dipfinding.com, all run by Dipfinding.
Delete your account yourself
- In the app: open the Account tab, tap your name or email at the top, then tap
Delete account.
- On the web: sign in at app.dipfinding.com/account, choose
Name, email, password, open Security, then choose Delete account.
Your sign-in is deleted straight away. Usually within a day, we also erase your profile (email
address and name), watchlist and alert settings from our servers, and unlink your devices so they
stop getting your alerts.
Or email us
Email support@dipfinding.com from the address on your account and ask us to delete it. We delete
your account and everything listed below, then reply to confirm it's done. You don't need the app or
a password to do this.
What gets deleted
- Your sign-in: your email address, your name and the ways you sign in. Straight away.
- Your profile, watchlist, alert channel settings and notification settings. Usually within a day.
- The link between your devices and your account, so they stop getting your alerts. Usually within
a day.
- If you email us, also the usage history our analytics tool keeps for your account.
What we keep
- Records of your subscriptions and payments, for as long as tax and accounting law requires.
Apple, Google, Stripe and RevenueCat (which runs subscriptions in the app) also keep their own
records of your purchases.
- A note that the account was deleted, and when. It doesn't include your name or email.
Deleting your account doesn't cancel a paid plan
Cancel it where you pay, before you delete your account:
- iPhone: Settings → your name → Subscriptions → Dipfinding.
- Android: Google Play → Payments & subscriptions → Subscriptions → Dipfinding.
- Web: Account → Manage web billing.
Dipfinding · support@dipfinding.com