Privacy Policy — Dipfinding

Effective date: 6 November 2026

Dipfinding ("we", "us") operates the Dipfinding mobile app and the website dipfinding.com. This policy explains what we collect, why, and your choices. We keep it short and specific.

What we collect

  • Account info. When you sign in, our authentication provider (Clerk) processes your email address, any name you enter, your password if you set one, and — if you use Sign in with Apple or Sign in with Google — the name and email address Apple or Google provides (Apple's can be a private relay address). We use this to create and secure your account.
  • Device & notification data. If you enable push notifications, we store your device's push token and the alert channels you've selected, so we can deliver the alerts you asked for. If you turn on alerts in your browser, we store the browser's push address and keys, and the channels you picked, so we can deliver them.
  • Subscription status. When you purchase a membership, Apple or Google Play (and, on the web, Stripe) and our subscription processor (RevenueCat) tell us which plan you hold and whether it's active. We do not receive or store your full payment card details — those stay with Apple, Google or Stripe.
  • Basic app usage. Standard technical data (IP address, app version, device type and operating system, language and time zone, error logs) needed to run and debug the service, and product analytics (which screens and features are used), measured with PostHog and linked to your account (your account id, email address and name) once you sign in, including earlier activity on that device or browser. On the website, PostHog also records sessions (the pages you see and how you move through them) so we can find and fix problems.

We do not sell your personal information, and we do not use it for third-party advertising.

How we use it

  • Deliver the real-time stock alerts and notifications you subscribe to.
  • Determine your membership tier and unlock the corresponding features.
  • Maintain security, prevent abuse, and fix problems.
  • Respond to your support requests.

Who we share it with (service providers)

We share the minimum necessary with vendors that run the service on our behalf, under their own privacy terms:

  • Clerk — authentication
  • Supabase — our database (account entitlements, selected channels, device tokens, and browser push addresses and keys), and your profile (email address and name), watchlist and the alert channels you set up
  • RevenueCat — subscription management (receives your account id, email address and name when you sign in to the app, and your purchase status)
  • Apple and, for web purchases, Stripe — payment processing
  • Expo and Apple Push Notification service — delivering push notifications
  • Google — Sign in with Google, Google Play billing, and Firebase Cloud Messaging, which delivers push notifications on Android
  • PostHog — product analytics and, on the website, session recordings
  • Vercel and DigitalOcean — hosting our website and servers
  • Your browser's push service (Google for Chrome, Mozilla for Firefox, Apple for Safari, Microsoft for Edge): carrying browser alerts to your device

Data retention & your choices

  • You can turn off notifications any time in the app, on the Channels page on the web, or in your browser or device settings.
  • You can delete your account yourself, in the app under Account or on the web. That erases your sign-in at once and, usually within a day, our own records of you. To also erase the usage history PostHog keeps and the name and email address RevenueCat holds, email us (below). dipfinding.com/delete-account has the steps, and lists the few records we keep, such as payment records the law requires.
  • Manage or cancel a subscription in your Apple ID → Subscriptions, in Google Play → Payments & subscriptions, or, for web, your Stripe billing portal.

Not financial advice

Dipfinding provides market-movement alerts and information only. It is not investment advice, and no trading or brokerage occurs in the app.

Children

Dipfinding is not directed to children under 13 and we do not knowingly collect their data.

Changes

We'll update this page and revise the effective date when this policy changes.

Contact

Questions or data requests: support@dipfinding.com